At Midshire, we provide a wide range of business telephone systems, suitable for businesses of all sizes. We regularly here from businesses looking to cut their telephony costs, as well as providing advice on how to be more productive as an organisation. Grеаtеr рrоduсtivitу mеаnѕ a greater platform for increased grоwth роtеntiаl, аnd grоwth mеаnѕ thе орроrtunitу fоr increased рrоfitabilitу, thе еnd goal for every buѕinеѕѕ.

However, when looking for a new phone system for your business, it can become slightly confusing.

Do you know the difference between a traditional telephone system, SIP PBX and Cloud Hosted telephone system?

Below, we have set out the different types of telephone systems available to your business:


Samsung OfficeServ PBX Telephone Systems

At Midshire, we supply a range of Samsung OfficeServ PBX telephone systems, with a number of different models for varying business sizes.

PBX Phone Systems are traditionally connected to analogue, ISDN or SIP Trunks for making outbound as well as receiving incoming calls.

A PBX connects the whole business internally, with each member of staff usually having an extension number or DDI (direct dial) to be contacted directly.

Up until recently, a PBX was connected by traditional telephone lines. However, more recently, a PBX is generally connected using digital or SIP (Session Initiaition Protocol) technology.

Installing a PBX Phone System within a business can lead to massive cost savings, as the PBX can share a certain amount of lines rather than each person needing there own individual telephone line.


HostX Cloud Hosted Phone System

One of the latest telephone systems on the market is the HostX Cloud Hosted Phone System. A HostX Cloud Hosted solution is suitable for businesses of all sizes, offering sophisticated features and capabilities, usually matched with a high end office telephone system.

With HostX, the base unit of the telephone system is hosted in the ‘Cloud’. Essentially, the only equipment required in your office, are the handsets on your desk. The brains of the system are maintained by Midshire’s highly trained support and engineering teams, ensuring you don’t need to worry about expensive engineer call out charges.

HostX enables your staff to work from home, at a hotel or on their mobile phone while still being connected to the office. In turn, this means that incoming calls to the main office will ring on the employee’s handset wherever they are. A member of staff can be working anywhere in the world, making calls and presenting the main UK telephone number to the recipient of the call. This has the major advantage that international calls can be made, at the same price as a local call.

Whatever the solution that suits your business best, Midshire are willing to offer our expertise and get you up and running.