Auto Attendant Phone System

With an auto attendant phone system, callers are prompted to dial for direct connection to the right person or department, without the need for the receptionist to handle the call. If the caller doesn’t specify a destination within an allotted time, they’ll automatically be redirected to a predetermined destination, thus ensuring that businesses don’t miss any calls.

An auto-attendant can answer multiple calls at one time and can give personalised greetings for each extension or department. With an auto-attendant, businesses can create a friendly, personalised first-line of contact for customers, or as receptionist overflow in busy periods.

Midshire has a whole host of telecommunication solutions on offer that are compatible with an auto-attendant, such as the Samsung Officeserv series or our hosted telephone system; HostX. Our experts can create the perfect telecommunication solution for your business, at a competitive price that doesn’t compromise on quality or customer service and support.

Need to put your customers on hold? Businesses can benefit from Music on Hold. With Music on Hold, customers know that they’re still on the line and that someone will attend their call as soon as possible. Music on Hold means that customers are far less likely to hang up, meaning businesses don’t lose customers. As well as Music on Hold, Midshire also offers Marketing on Hold. With this feature businesses can advertise to customers on hold, increasing customer engagement with a business and its products, and therefore increasing sales.

Here at Midshire, our experts design bespoke telecommunication solutions for businesses so that their telephony requirements are met perfectly. With over 25 years of experience and 13,500 installations across the UK, Midshire has the knowledge and expertise to supply a whole host of telecommunications products to suit the telephony requirements of any size of business.

So, if you’re looking for an auto attendant phone system, Midshire supplies a whole host of auto-attendant phone systems that are perfect for a business of any size. Get in contact with one of our experts today for a no-hassle and obligation-free consultation.