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Save Staff Time with a Managed Print Service

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Managed Print ServiceAn independent managed print service provider such as ourselves at Midshire looks after your printer fleet leaving you to focus on the day to day running of your business.

We can offer you a bespoke photocopier and printer service that not only covers the general maintenance of your printers but also takes care of ordering and purchasing of toner cartridges and parts.

The managed print services definition is broad, but the end of result is simple: gaining visibility and control of your printing, which helps save you money and boost productivity. Here at Midshire we can offer you our services whether you have had your device for years or it is brand new.

 

6 Ways a Midshire Managed Print Service Can Save You Time

This particular service has many specific elements to it that can help in saving time for your staff.

 

1. Print Management Software – OneSTop

Whether your device is old or new, OneStop software can be implemented to take care of a range of features when it comes to your photocopiers or printers. A proactive software, OneStop can take a meter reading that is both accurate and automated so that your staff don’t have to take the time to do it manually.

OneStop software also recognises when your toner is running low and automatically orders more when only 25% remains. This guarantees a constant source of the supplies you need, meaning your staff don’t have to spend time re-ordering consumables.

2. Dedicated Account Management

You will receive a dedicated account manager as your direct point of contact. Having the ability to speak to one specific person with any queries ensures you receive answers efficiently. They can direct you straight to the department you need.

3. Engineer On Hand for Service and Maintenance

Our team of engineers will always be on hand to visit your offices in order to service and maintain your devices. Our engineers are based regionally, so it’s likely that you will have the same engineer for the duration of your contract, meaning they know your business and printer well. If something were to go wrong, it is easy to arrange an engineer visit to keep your devices working as they should. No time is spent searching for an engineer to look at the machine.

4. PaperCut Printing Software

PaperCut Printing Software promotes responsible behaviours while tracking departmental usage of your devices. Being able to report on usage can reduce costs and provide an efficient printing method for staff. Managing your printers in this way also means your staff don’t have to. Reports are produced automatically.

5. Multiple Ways of Getting in Touch

Getting in touch with us regarding your printing fleet has never been easier; you have the choice of contacting us via phone, email or web portal. This reduces the amount of time staff spend trying to get hold of someone, especially if you incur a fault with your devices. Send an email or fill in a web form at your convenience and your query will be sent directly to the correct department.

6. Additional Services

An element of our managed print service that can save your staff time is our toner recycling service. Simply dispose of your empty toner bottles, inks and cartridges in our free recycling boxes which are collected from your office by a courier. There is no need for your staff to organise their own disposal. Plus our scheme adheres to WEEE guidelines, which will help you meet your environment obligations.

Save your staff even more time by purchasing your paper supplies from us; having everything in one place will provide a streamlined process to keep your devices up and running at all times.

If you would like to find out more about a Midshire Managed Print Service, please get in touch today.