Samsung Call Reporting

The Samsung Business Call Reporting solution enables businesses to effectively manage their communications. With Samsung Call Reporting, businesses can promote productivity and make better-informed decisions.

Samsung Call Reporting is fully customisable. Businesses can customise the dashboard that displays live, up-to-date, business information. Do you know how many calls your business makes? How long your staff are on the phone? How many missed calls? With Samsung Call Reporting, you can analyse this information in a way that suits your business.

This clever call reporting software integrates fully with the Samsung OfficeServ system. You can generate a wide variety of reports that enable you to:

  • Control call flow
  • Design staff shift patterns
  • Identify billing anomalies
  • Calculate call costs
  • Enhance service and support
  • Improve productivity

Why Midshire?

Midshire are proud to be recognised as a strategic partner of Samsung Business within the UK. With over 15 years of experience working with Samsung, Midshire are extremely proud to have been awarded Samsung Platinum Partner status. This accolade is awarded in recognition of continued high levels of customer service and support.

“Samsung is pleased to be working with Midshire to take our telecoms portfolio to market. Midshire Telecom has demonstrated a strong commitment to delivering a high level of service to Samsung customers, which is reflected by their Samsung Platinum Service and Sales Partner Status.”

Helen Hodgson – Marketing Manager, Samsung