Samsung XChange

Connect your telephone system to your office computer, making you and your business more productive.

Improve productivity levels at your business by connecting your telephone system to your office computer with Samsung Xchange. This bespoke software will be entirely built around your business and your requirements, giving you the perfect platform to thrive. It boasts features that are simple and easy to use, ensuring you can manage, support and monitor your communication system effectively.

The call reporting features provided by Samsung Xchange are extensive. You will have the ability to measure the results you’ve obtained from the analysis of your system in an incredibly short space of time. You also have the ability to identify unanswered calls and verify call costs. Other features and benefits include call control for your PC, internal contact manager, a detailed call history and simple point and click functionality.

All in all, by investing in Samsung Xchange with Midshire you will be able to engage in organisational, extension and client billing, while controlling communication capacity and traffic flow, combatting telecommunications fraud and optimising staff levels and efficiency. The positive impact this can have on your business and your profit level is outstanding.

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Features & Benefits
  • Call control from your PC
  • Internal contact manager
  • A detailed call history
  • Dial from anywhere
  • Simple point and click functionality improves efficiency
  • Efficient call handling improves customer service
  • Flexibility as you are able to manage call levels