Remote Management

Remote management of your printer & MFP Fleet

@Remote brings us a whole new dimension in managing your MFP's and printers by providing four key benefits:

Automatic Meter Reading

@Remote puts you back in control. This intelligent remote management system monitors exactly how much and how often your devices are being used.

You no longer have to manually record and forward device meter readings. With @Remote all this is done automatically, providing accurate billing information and allowing your employees to get on with more important tasks

Automatic Toner Replenishment

It's often the case that toner runs out the minute you need it most, but with @Remote replacement toner is automatically sent to you in advance.

So no more wasted time locating part numbers and placing orders, instead you can benefit from improved productivity, reduced admin and better stock control.

Automatic Fault Notification

Our automated service call feature means faults are notified directly to our customer services team giving our technicians information regarding the fault even before they arrive on site allowing more first time fixes and your machines working more of the time.

Detailed Usage Reports

You can log in to the @Remote web site and instantly see in depth reports on your device usage, if you need summary information about your print fleet you can access reports for device population and lifetime counts or view the automated meter readings.

For more detailed information you can access further reports and even download the information into Microsoft Excel for further manipulation.

With this important data we can work with you to ensure that your print fleet is performing at it's best and is placed in the right locations to maximise your investment.